When I originally came up my CCK2 support options, I thought that folks would use the basic support option as a way to simply show their support for the CCK2. It hasn’t really turned out that way, and so effective immediately, I will no longer offer the CCK2 basic support option. I’m simply not getting enough business at that level to warrant the overhead.
Anyone that has already purchased basic support or is in the process of purchasing it will still receive the rest of their 1 year term. After that expires, they will have to choose the free or premium support option.
As far as premium support goes, I’m not planning any changes to that right now, but honestly it hasn’t been as successful as I thought it would. I know there are hundreds of companies using the CCK and CCK2, so I’m surprised how few are willing to pay for your support. If anyone has any suggestions on things I can do to encourage folks make the support more appealing, I would appreciate them.
I’m continuing to update the CCK2, so make sure you grab the latest version (2.0.12). There were some update issues, so not everybody was updated.