CCK2 Premium Support can be purchased in terms of one year or more. Discounts are available for multi-year purchases.
|Free||Premium ($499 USD)|
|Direct support (within one business day)||✓|
|Access to dedicated urgent support address responded to within 1 hour (five per year, during US Central Time business hours)||✓|
|Special provisions for highly confidential issues.||✓|
|Submit issues from up to five email addresses||✓|
|Purchase dedicated support hours at a discounted rate (1)||✓|
|Access to CCK2 Support Site||✓||✓|
(1) Discounted rate for CCK2s purchased in 2015 and 2016 is $120 USD an hour (20% discount on the normal rate of $150). Hours must be purchased in blocks of 10.
You can use button below to purchase support. You will be contacted when your year is up.
If you require an invoice, need to pay via another method, or have any questions, please send an email to firstname.lastname@example.org
What is a an urgent issue?
Whether or not something is an urgent issue is completely up to you. If you choose to mark an issue as urgent, we will address it as quickly as possible.
What other services can you offer?
Some of our services include:
- Custom extensions
- Firefox support
If it’s Firefox related, we can probably do it.